Eko Electricity Distribution Company (EKEDC) on Thursday said the act of bypassing electricity metres was responsible for estimated billing, otherwise known as “crazy bill” in most communities.
Dr Tinuade Sanda, Managing Director, EKEDC, made this known at a customer engagement forum organised by the Disco on Thursday in Lagos.
Sanda, who was represented by the company’s Chief Finance Officer, Mr Joseph Ezenwa, said the essence of the meeting was to collaborate with customers.
She said the town hall meeting also created an avenue to interface with customers and address issues confronting various communities under EKEDC’s network.
The EKEDC boss reiterated that estimated billing was a product of energy theft within a community, which included bypassing electricity meters.
According to her, the act of bypassing electricity meters is one of the major causes of estimated billing.
“As a company, we bill accurately based on consumption on every feeder, while we also discovered that some customers engage in energy theft within the communities.
“There is need for every customer to be vigilant to identify those engaging in energy theft in the communities,” she said.