Tag: Customer Service

Sokoto Passengers Hijacked Four Of Our Aircrafts Yesterday – Arik Pilot Writes

by Zenith Oduah It is no longer news what Arik Air has been king and winner when it comes to flight delays in Nigeria. Yesterday the airline met it’s waterloo as frustrated passengers could no longer take the nonchalant as it will seem the airline went on strike or the[Read More…]

Embarrassing Video: Watch Arik Air Staff Demand Double Payment From Customers

WATCH Arik staff doing a piece of terrible customer service in Calabar caught on video. This needs to change. This happened in Calabar on Sunday, 22 June, 2014. Arik service personnel refused to check in passengers booked on economy class for the 1330 flight. Only business class were checked in[Read More…]